VoIP Phone Systems
Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the Internet rather than the conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it over the Internet. So if you are using a VoIP telephone system, you are basically using the Internet to make phone calls. Using a VoIP system can be beneficial for many businesses.
LaurelNet Services can provide both hosted (cloud) and premise-based VoIP solutions. Because we are partnered with several VoIP carriers/providers, we are able to work closely with you to review your specific communication needs and provide the option best suited for your business.
System Advantages:
Reduced monthly costs compared to traditional phone lines
All functions can be self-managed through a web console
Auto attendant built in (Press one for billing, etc)
Ability to change call routing at will
Phones can be moved to any network location without re-configuring or re-wiring
Standard paging, intercom, call transfer, etc
No additional charge to add features or phones
Standards-based means future proofing and ability to use different brand phones
Flexible voicemail options including sending voicemails as an email
Android and iOS apps to work out of the office
Video and audio conferencing
Contact list synchronization
Flexible hosting options – on premise hardware or leased cloud hosting
Automated backups